Privacy Policy for Generation Studios

Last Updated: October 28, 2024

At Generation Studios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information gathered from clients and visitors to our website and services.

1. Information We Collect

• Personal Information: We collect information that you provide directly to us, including names, contact details, photos, genealogical data, and other family history details necessary to create your film.

• Usage Data: We may collect data on how you interact with our website and services, such as page views, clicks, and site navigation patterns, to improve our services.

• Cookies: Our website uses cookies to enhance user experience, remember preferences, and analyze site performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

• Service Delivery: We use the information you provide to produce, deliver, and customize your family history film.

• Improvement of Services: Usage data helps us improve our website, content, and customer experience.

• Marketing and Communication: With your consent, we may send you updates about our services. You can opt out of these communications at any time.

3. Data Sharing and Disclosure

• Third-Party Services: We may use third-party providers for hosting, data storage, and payment processing. These providers are only authorized to use your information as necessary to provide these services.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

• Safeguards: We implement standard security measures to protect your information from unauthorized access, alteration, or loss.

• Data Retention: We retain personal data only as long as necessary for the purpose it was collected or as required by law.

5. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information at any time.

• Deletion: You may request the deletion of your personal data from our records, subject to legal retention requirements.

• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

6. International Transfers

• If you access our services from outside Canada, please note that your information may be transferred and stored outside your country of residence.

7. Changes to this Privacy Policy

• We may update this Privacy Policy periodically. Any changes will be posted on this page, and material updates will be communicated to clients.

Contact Us

For questions about this Privacy Policy, please contact Generation Studios at admin+terms@generation.film

By using our services, you agree to the terms of this Privacy Policy.